Your AI Support Agent.
Trained on YOUR Business.
Live in 10 Minutes.

Stop losing customers to unanswered questions. InboxMate answers on your website instantly — and every chat, email, and ticket lands in one AI-powered inbox.

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14-day free trial · No credit card required

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InboxMate
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Do you offer refunds?
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Yes! All plans come with a 14-day free trial — full Pro features, no credit card needed. 🎉
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Powered by InboxMate

Every conversation. One inbox.

Chat messages, emails, and tickets — all in one place. AI drafts replies, suggests tickets, and triages what needs your attention. You just review and send.

InboxMate inbox — chat and email conversations with AI-drafted replies, ticket suggestions, and priority triage

Live in 3 simple steps

No developers needed. No complex setup. Just paste, train, and embed.

1

Paste your website URL

Enter your website address and InboxMate automatically crawls your pages. Select which pages to import — your AI learns your content in seconds.

InboxMate scanning a website and showing 7 pages ready to import with Recommended badges
2

Customize your AI assistant

Set the welcome message, suggested questions, and brand colors. Preview your chat widget live as you make changes — what you see is what your customers get.

InboxMate onboarding — editing welcome message with live chat widget preview
3

Embed one line of code

Copy a single script tag, paste it into your website, and your AI support agent is live. Works with WordPress, Shopify, Webflow, or any HTML site.

index.html 
<!-- Add before </body> -->
<script
  src="https://cdn.psquared.dev/widget.js"
  data-agent="your-agent-id"
></script>

Works with every platform

WordPress WordPress
Shopify Shopify
Webflow Webflow
Wix Wix
Squarespace Squarespace
Any HTML site

Everything you need for smarter support

Powerful features, zero complexity.

Trained on YOUR data

Not generic AI. InboxMate knows your business inside out.

One script tag

Embed the widget anywhere with a single line of code.

Real-time conversations

Your visitors get instant answers, no waiting around.

Multi-language

Automatically responds in your visitor's language.

Website scraping

Automatically builds a knowledge base from your website content.

Human handover

Seamlessly transfer complex queries to your team.

Analytics dashboard

See what customers ask and how well your bot performs.

Customizable look

Match the widget to your brand colors and style.

Results that matter

Real performance metrics from InboxMate-powered chatbots.

0

Automated

of questions answered without a human

0

First response

average time to first reply

24/7

Always on

nights, weekends, holidays — covered

0

Languages

detected and responded to automatically

What makes InboxMate different

Your AI agent doesn't just answer questions — it takes action.

Fully customizable prompts. A growing tool marketplace. Connect your AI agent to any system with custom integrations.

Searches the web before responding
Checks your CRM or order system
Books appointments automatically
Connects to any system via MCP
Setup takes less than 10 minutes

Your competitors are already using AI for support.

Every unanswered question outside business hours is a lead walking away. InboxMate handles it — instantly, accurately, in your customer's language.

Simple, transparent pricing

AI included in every plan. No add-ons, no per-message billing, no surprises.

Monthly Annual 2 months free

Starter

€49 2 months free /mo · billed annually

For growing businesses

Everything you need to start:

  • Fully automated AI responses on your website
  • Trained on your company data
  • 150 AI chats /mo
  • 1 team member
  • Basic ticket management
  • Email support
Start Free Trial
Most Popular

Pro

€107 2 months free /mo · billed annually

Best value for teams

Everything in Starter, plus:

  • Lead & email capture from chat
  • Sources cited in responses
  • 750 AI chats /mo
  • 5 team members
  • Human handover — take over AI chats anytime
  • Agentic tool calls
  • Full ticket management
  • Advanced privacy & analytics
Start Free Trial

Business

€331 2 months free /mo · billed annually

For scaling operations

Everything in Pro, plus:

  • White-label, your branding
  • Enterprise-grade support
  • 3,000 AI chats /mo
  • 20 team members
  • 2,000 agentic tool calls /mo
  • Full tickets + SLA & time tracking
  • Email auto-reply
  • API access & MCP server
Request a Demo

All plans include a 14-day free trial · No credit card required · How do limits work?

All prices excl. VAT.

Switching from another platform? See how InboxMate compares to Chatbase or Intercom

Built by psquared — an Austrian AI company trusted by

Kirchmair.io LEXOS Next Immobilien Kheepu AI Pioneers

Built with privacy and compliance at the core

Software made in Austria
Hosted in the EU
GDPR-compliant data processing
EU AI Act compliant

Frequently asked questions

Most customers are live within 10 minutes. Just paste your website URL, wait for the AI to train on your content (usually 2-3 minutes), customize the look of your widget, copy the embed code, and you're done. No developer needed.
Not at all. You embed InboxMate with a single <script> tag — just copy and paste it into your website. We provide step-by-step guides for WordPress, Shopify, Wix, Webflow, Squarespace, and any custom HTML site. If you can paste a line of code, you can set up InboxMate.
InboxMate works with any website that supports custom HTML or JavaScript. That includes WordPress, Shopify, Wix, Webflow, Squarespace, Ghost, Framer, custom-built sites, and more. If your site has a <body> tag, InboxMate works.
After your 14-day trial ends, your account is paused until you choose a plan. Your data is preserved for 2 months. Pick Starter (€49/mo), Pro (€107/mo), or Business (€331/mo) — all billed annually. No credit card required during the trial.
Yes. All plans are month-to-month with no contracts. Upgrade, downgrade, or cancel anytime — changes take effect immediately and billing is prorated.
AI chats count each full conversation with a website visitor through your AI widget — one conversation can have many messages back and forth but only counts as 1. AI email drafts count each time the AI generates a draft reply for an email in your inbox. Receiving emails is always unlimited — the limit only applies to AI-generated drafts. Browsing your dashboard, managing tickets, or reading conversations never counts. Both limits reset at the start of each billing cycle.
We use an emergency buffer so your visitors are never abruptly cut off. When you reach your monthly limit (for AI chats or AI email drafts), we send you an email notification. Your AI agent keeps running using a 50% emergency buffer. Once the buffer is exhausted, new AI chats and drafts are paused until the next billing cycle or until you upgrade. No extra charges — the buffer is a courtesy safety net.
InboxMate builds a knowledge base from your website content. During setup, it automatically scrapes your pages and learns from the content. You can also upload PDFs (product manuals, FAQs, price lists) to expand its knowledge. The AI uses this data to answer questions accurately — it's trained on YOUR business, not generic data.
InboxMate supports all major languages automatically. It detects the visitor's browser language and responds accordingly — no extra configuration needed. You can also set custom greeting messages per language. This is especially useful for businesses in multilingual markets like Austria, Switzerland, or the Nordics.
Yes. If the AI can't answer a question or if a visitor specifically requests a human, the conversation is seamlessly handed over to your team. You get email notifications for handovers and can respond directly from the InboxMate dashboard. The AI also provides a suggested reply draft so your team can respond faster.
Yes. On the Business plan (€331/mo, billed annually), you can connect WhatsApp and Slack as additional channels. Your AI agent handles conversations across all channels from a single dashboard. Customers can reach you on the platform they prefer, and you manage everything in one place.
Yes. Starting from the Starter plan, InboxMate includes built-in ticket management. The AI can automatically suggest creating tickets from conversations, categorize them by priority, and route them to the right team member. On higher plans, you also get AI triage — the AI analyzes incoming messages and suggests whether to create a ticket, archive, or ignore.
Yes. When you receive emails through InboxMate, the AI generates a draft reply based on your knowledge base. You can review and send it with one click, edit it, or regenerate a new draft. On the Pro plan and above, the AI can also auto-reply to common questions, saving your team even more time.
AI tools let your chatbot take actions beyond just answering questions. For example, you can give your agent a "Check order status" tool that looks up real-time data from your backend, or a "Book appointment" tool that integrates with your calendar. Tools are configured in the dashboard — no coding required for standard integrations. On the Business plan, you can connect custom tools via the MCP (Model Context Protocol) server.
MCP (Model Context Protocol) is an open standard that lets AI agents connect to external tools and data sources. With MCP support on the Business plan (€331/mo, billed annually), your InboxMate agent can securely connect to your CRM, ERP, helpdesk, or any system that exposes an MCP server. This enables powerful automations: looking up customer records, checking inventory, creating orders — all within the chat conversation, without custom development.
Yes. On the Business plan, you get full API access to manage conversations, contacts, knowledge base, and analytics programmatically. This is useful for integrating InboxMate into your existing workflows, building custom dashboards, or syncing data with your CRM or analytics tools.
Yes, fully. InboxMate is built by psquared GmbH, an Austrian company. All data is processed and stored in the EU on European infrastructure. We're GDPR compliant by design: your business data is never shared with third parties or used to train other models. On the Pro plan, you get advanced compliance mode (EU) with configurable data retention policies and conversation deletion on request — ideal for regulated industries like law, healthcare, and finance.
All data is stored in EU data centers. We use Supabase (hosted in the EU) for our database and storage. Your knowledge base, conversations, and contact data never leave Europe. This is important for businesses that need to comply with EU data residency requirements.
Absolutely. You can set your brand color, choose between light and dark themes, customize the welcome message and suggested questions, and position the widget on the left or right side of your page. On the Pro plan, you can remove the "Powered by InboxMate" badge and add your own custom branding. On the Business plan, you get full white-label branding for a completely custom look.

Ready to transform your customer support?

AI-powered support for your business. Set up in under 10 minutes, no developer needed.

Start Your Free Trial

14-day free trial · No credit card required